How much salary can I expect as a Performance Support Officer - Digital Sales in Kotak Mahindra Bank in Mumbai/Bombay?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Performance Support Officer - Digital Sales in Kotak Mahindra Bank in Mumbai/Bombay?

The candidate should have completed the required education and people who have 1 to 2 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

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No work-related deposit needs to be made during your employment with the company.

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Performance Support Officer - Digital Sales

Kotak Mahindra Bank

Performance Support Officer - Digital Sales

Kotak Mahindra Bank

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Description

HO Performance Support Officer-Digital Sales-Digital Banking Kotak 811-Regional Sales

PSO_JD

Handling & resolution of customer queries, complaints received at the Branch through co-ordination with various stakeholders
Assisting customers in completion of FKYC
Providing on field support to the Sales team & Branch teams for 811 customer servicing
Handling rejection cases & curing/resolution of same through co-ordination with the Business team
Conducting regular training sessions with the field/Sales team to improve their productivity
Monthly reconciliation of biometric devices which are with the field team
Publishing regular MIS (as & when required)
Customer out calling (as & when required)

Candidate Requirement:

Graduate (any stream) with 1-2 years of experience preferably in Banking Industry
Strong Communication skills – Verbal and Written
Good knowledge of MS-Office (MS-Excel in particular)
Assertive attitude
Self Driven
Service mind set
Pay Scale: As per HR categorization