Key Account Manager - Retail Franchise Operations

Key Account Manager

Purpose/Mission

This role is responsible to meet or exceed Sales & KPIs for franchisee run Mono brand Stores. This person will also be responsible to drive commercial success and drive partner’s profitability.

Key Responsibilities

• To ensure proper execution of established policies, procedure, initiatives and directives regarding store operation, visual merchandizing, staff training and in-store marketing store activation
• Manage store P&L and drive profitability for partner stores
• To support front end retail forces via excellence programs to ensure increasing stores’ productivity and profitability
• To ensure all stores comply with Global VM standards and guidelines
• Identify and communicate market needs and best practices
• To visit franchise stores and ensure productivity, KPIs, VM, Re-order enforcement, etc.
• To provide realistic plans and forecasts on store performances
• Engagement of store team and developing retail mindset of the Franchisee Partners
• Driving best practices into the stores in coordination with VM/Merchandising and the COE teams
• Closely liaison with the training team to deliver world class service experience in the stores responsible
• To ensure recommended buy plan for assigned partners is met as per budgets
• Ensure execution of the pre orders is done as per plan
• To drive Franchisee Performance by setting objectives, strategies, tactics, allocate resources and ensure translation into action plans respecting the framework set by the customer portfolio strategies
• To deliver expansion plan in place along with gaining market share for adidas in the assigned geography.

Experience Level

Mid Level