Lead Site Reliability Engineer

Lead Site Reliability Engineer - Prime Finance Technology

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability

As a Lead Site Reliability Engineer at JPMorgan Chase within the Commercial & Investment Bank's Prime Financial Services (PFS) Technology group, we first and foremost are on the lookout for people who are passionate about using technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you will also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

 

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience

• Hands-on experience in SRE principles and DevOps tools. 
• Proficiency in at least one Programming Language such as Python, GO, Shell, etc.
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Splunk, and others
• Familiarity with containers or a common Server OS such as Linux and Windows
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, etc.
• Intermediate hands-on expertise in at least one relational database (eg, SQL Server, Oracle, Postgres) and Scheduling tools like Control-M, Autosys, etc. 
• Ability to work in a large, collaborative team distributed globally. Demonstrates the willingness to vocalize ideas with peers and managers
• Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities

 

 

Experience Level

Senior Level