Operations Consultant - Platform and Vendor Strategy

Ops Consultant - PP

We are seeking an experienced consultant to support the evaluation of vendor renewal options for a strategic platform decision. The consultant will work closely with internal stakeholders and external vendors/suppliers to assess renewal paths, shape the decision framework, and support leadership in selecting the best future-state option.

Engagement Objective

Support a structured review of supplier renewal and future platform direction through analysis of commercial, operational, delivery, and strategic considerations.

Scope of Work

The consultant will be expected to support the following workstreams:

·       Option analysis across commercial, operational, and delivery impact

·       Buy-out assessment , including product and company buy-out possibilities

·       Alternative vendor analysis , benchmarking viable vendors on capability, risk, cost, and maturity, starting with an RFI

·       Existing supplier negotiation approach, including commercial levers, decision points, BATNA, and dry-run preparation

·       Future-state evaluation comparing internal tech products tools – and as well as Build-Operate-Transfer (BOT) option

Key Responsibilities

·       Facilitate working sessions with internal stakeholders, including business, architects, TPMs, and core workstream members

·       Coordinate and synthesize inputs from external vendors/suppliers

·       Build structured comparison frameworks and decision papers

·       Support commercial and strategic discussions with the vendor

·       Assist in preparing materials for SteerCo review and leadership decision-making

Required Experience

·       Strong experience in vendor strategy, sourcing, platform renewal, and commercial negotiation

·       Proven ability to work across business and technology stakeholders

·       Strong analytical, communication, and presentation skills

·       Prior experience in India health insurance domain is mandatory

Preferred Experience

·       Exposure to platform transition programs and vendor exit/renewal scenarios

·       Experience with buy-out models and build/operate/transfer structures

·       Familiarity with India insurance ecosystem, vendors, and operating models

Engagement Duration

·       Approx. 6 months

Desired Profile

A senior consultant or advisor with strong domain knowledge, structured thinking, and the ability to operate as a trusted partner to both business and technology leadership.

Location

·       Mumbai / Gurgaon - India