Senior Analyst - Order to Cash Operations

Order to Cash Operations Senior Analyst

Skill required: Order to Cash - Billing Processing
Designation: Order to Cash Operations Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. • Oversee timely and accurate invoice generation based on client contracts and pricing terms. • Monitor billing queues and ensure compliance with revenue recognition and tax policies. • Collaborate with Sales and Finance teams to resolve pricing discrepancies or billing holds. • Ensure all SOX and audit controls are met in billing processes
What are we looking for? • Supervise daily task allocation, queue monitoring, and quality checks. • Ensure accurate processing of invoices, cash applications, or deductions as per SLA. • Review and validate reports, trackers, and reconciliations prepared by team members. • Support month-end closing and reporting activities. • Escalate critical issues timely and ensure closure through follow-ups. • Share best practices and automation opportunities to streamline and improvise process • Provide on-the-job training and knowledge sharing within the team. • Proficiency in MS Office (Excel, Outlook, Word) and CRM platforms. • Ability to multitask and manage time efficiently. • Analytical thinking and attention to detail. • Strong knowledge of Order to Cash processes – Billing, Deductions, and Cash Application. • Experience working on ERP systems (SAP, Oracle, Workday, or similar). • Excellent communication and stakeholder management skills. • Strong analytical, problem-solving, and decision-making abilities. • Ability to manage cross-cultural teams in global environments. • Advanced Excel and Power BI reporting skills preferred. • Familiarity with automation tools is an advantage.
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts