Senior Client Solutions Associate

Senior Associate, Client Solutions

Job Summary

GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.

As a Senior Associate, you will be the front-line client service professional, tapping into a diverse network of global experts, sourcing the most suitable candidates for our clients’ research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high-level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.

Key Senior Associate Responsibilities Include (but are not limited to):

• Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights
• Expand GLG’s expert network by identifying and recruiting new professionals through strategic lead generation and outreach via phone, email, and other channels.
• Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits. 
• Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
• Manage and grow client accounts by developing a strong understanding of their evolving priorities, ensuring seamless project execution, and identifying opportunities to strengthen relationships and expand business.
• Building your understanding of client strategies, industry verticals, and value chains to effectively source and vet the most relevant experts for client projects
• Coordinate and confirm key interactions between clients and GLG Network Members, ensuring timely and seamless communication.
• Proactively engaging with GLG’s Network Members to assess their expertise and gauge their fit-on client projects.
• Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.
• Develop a working knowledge of various industries to improve project and product service quality

As an Senior Associate, You Will Learn​ To 

• Develop a deep understanding of various industries and sectors through exposure to a diverse range of client projects.
• Strengthen your ability to solve complex business challenges through structured analytical thinking, critical reasoning, and innovative problem-solving.
• Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly performance targets.
• Collaborate closely with regional and global teams to drive revenue growth and contribute to the organization’s broader commercial goals.
• Mentoring and guiding GLG Associates on best practices.

Ideal Candidates Have​ 

• Postgraduate / Graduate degree from a top-tier university
• Has 4-6 years of work experience, ideally in B2B client servicing and business development roles.
• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)
• General understanding, awareness and interest in corporate, consulting, and financial markets.
• Demonstrated entrepreneurial/leadership skills.
• Experience interacting with senior executives
• Ability to work effectively independently and/or collaboratively in a team
• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
• Demonstrate the ability and initiative to handle increasing responsibility over time
• Willingness to work flexible and extended hours basis business needs and client requirements
• Successful track record of working in a dynamic environment, often accompanied by stringent deadlines
• Willingness to work Day/Night shifts.

About GLG / Gerson Lehrman Group

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Experience Level

Senior Level