Senior Loan Servicing Associate

Senior Associate, Loan Servicing

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Job Description

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES
• Coordinate and review the processing of all daily loan servicing events, including daily borrowing request
• Process loan restructure and corporate action events
• Direct fund administrators and custodian banks on appropriate processing and review/reconcile processing output for accuracy
• Proactively research, resolve and prevent all loan servicing and corporate action cash and par breaks with custodian banks and third-party administrators
• Handle loan servicing related audit request
• Process all bank loan activity in WSO
• Work with all internal and external stakeholders to improve and enhance asset servicing workflows
• Prepare daily, weekly, monthly and quarterly KPIs
• Review daily recons between internal systems and third parties and resolve discrepancies, including MLR discrepancies
• Manage loan subscription process in WSO
• Review and reconcile loan related fee bookings
• Maintain high standard of quality controls
• Reconcile and resolve contract and facility level loan positions between WSO, Geneva and Third-Party Administrators
• Influencing and participating in decisions on policies/procedures designed to ensure compliance with internal, legal and regulatory policies and ensure changing business requirements are met.
• Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation
• Participate in meetings representing recon and participate in department initiatives such as system enhancements, off hours testing and new business conversions as necessary

Education/Certification:
• Bachelor’s Degree from an accredited university in Finance or related discipline

Required Knowledge:
• Strong fixed-income product knowledge, particularly bank loans
• Strong understanding of the bank loan industry and standards
• Understanding of custodian bank/administrator’s and agent’s data
• Strong knowledge of fixed income assets
• Highly proficient in Microsoft Excel
• Proficient in Microsoft Outlook, Word, Wall Street Office and Geneva

Experience Required:
• Minimum 6 years of investment management operations experience with high emphasis on bank loan operations
• Experience working with an outsource/offshore service provider
• Experience working with custodian and agent banks

Skills/Abilities:
• Extremely detailed oriented with a proven track record for accuracy
• A self-starter with excellent verbal and written communication skills
• Strong organization and time management skills
• Strong control focus and ability to challenge streamline processes
• Team-oriented work ethic that includes willingness to help others
• Ability to multi-task and work in a fast-paced environment
• Demonstrates initiative and a willingness increasing own knowledge and assuming additional responsibility.
• Critical thinker who can act with minimal supervision but seeks advice appropriately.
• Strong analytical and problem-solving skills

Reporting Relationships

Associate Vice President, Global Asset Servicing

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Experience Level

Senior Level