Senior Product Owner - Legal Technology Solutions

Senior Associate - Product Owner Solutions

Join our Legal Solutions team as a Product Owner – VP and drive innovative legal technology products, process improvements, and impactful change in a dynamic, collaborative environment!

As a Product Owner - VP within the Legal Solutions team, you will support technology and operational work streams required to execute several Legal products. This role offers the chance to contribute to major programs, enhancing legal practices and promoting positive change across the department. Reporting to the Matter Management Product Director, you'll be based in Mumbai or Columbus, OH, working full-time in the office. You'll manage Legal applications, support data-promoten solutions, and partner with the business for process reviews and data analysis in an Agile environment. We're looking for a highly motivated team member who can navigate complexity, adapt to changing priorities, and lead in a fast-paced setting.

Job Responsibilities

• Support Legal Solutions throughout all phases of solution ideation, development, user acceptance testing and deployment
• Align requirements, expectations and implementation of optimized process and technology solutions across key partners and technology.
• Analyze business, operational , end-user and non-functional requirements for new features and breakdown into user stories with clearly written acceptance criteria
• Conduct end to end process analysis, data analysis, process flows, identify pain points and data mapping as necessary
• Perform validation and thorough testing of data driven applications before release to stakeholders; participates in planning and execution of user acceptance testing, triage issues and works with development team to resolve.
• Partners closely with Data Quality Team and Lead Development engineers in sharing requirements and goals, creating stories/story pointing, and communicating throughout the development process
• Communicating regularly on progress, program status, and release content
• Support timely resolution of Production issues/inquiries and access requests, working closely with Legal support teams (Legal Vendor Maintenance, Billing Support, Third Party Oversight, Finance, Concierge, OCVM), users and our Technology partners
• Lead user training sessions to demonstrate system capabilities and conduct user outreach to understand pain points and process/system improvement opportunities
• Understand risks, issues, and action items and engage and collaborate well with other subject matter experts and program lead, as needed
• Contribute to a culture of engagement, inclusion, diverse thought and continuous improvement

 

Required qualifications, skills, and capabilities

• Minimum 5 years of relevant product owner / business analyst / project management experience required, including for mid-sized technology buildouts and deployments with accompanying process changes
• Experience with Agile processes
• Strong analytical, data management and requirements gathering skills
• Strong verbal and written communication skills
• Ability to quickly understand complex subject matter
• Solid strategic thinking and problem-solving skills with the ability to collect data, interact with diverse stakeholders and identify issues and solutions
• Confident, ready to escalate / seek help when needed
• Highly organized, detail-oriented and able to multi-task and prioritize issues
• Enthusiastic in driving organizational change, collaborative, a team player with a strong interest in learning
• Ability to work independently and be self-motivated with strong interpersonal and influencing skills
• Proficient in Microsoft applications, including ability to create effective presentations using PowerPoint

 

Preferred qualifications

• Familiarity with reporting tools (Tableau, Business Objects)
• Legal and/or financial services industry background

 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Mid Level