Tata Capital Finance Ltd

Senior Officer - Segments - CRM Wealth - Mumbai - Mumbai - Lodha (I-Think Techno Campus) - JM

Tata Capital Finance Ltd
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Senior Officer - Segments - CRM Wealth - Mumbai - Mumbai - Lodha (I-Think Techno Campus) - JM

11577

Major Deliverables: 
-    Establishing relationship with registered users
-    Understanding client’s requirement, involve RM if needed 
-    Resolving any of the client queries
-    Connecting with clients to give regular updates
-    Getting more referrals from the existing users for onboarding new investors on the platform
-    Introduction calls for all new customers
-    Tracking of query resolutions
-    Tagging of all queries raised in CRM

Specialized job competencies: 
Good communication skills, Fluent in English verbal & written communication, Graduate (any stream),
existing experience in customer service management

Job role

Work location
Work locationMumbai, Mumbai - AFL House, 2nd Floor, AFL House, Lok Bharati Complex, Marol Maroshi Road, Andheri East, Mumbai, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

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