Kotak Mahindra Bank

Branch Banking Service Officer

Kotak Mahindra Bank
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only

Job Description

Service Officer-BRANCH BANKING-Branch Banking

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing Provide general banking information and resolve customer queries promptly Maintain high standards of speed and accuracy in all transactional processes Identify and promote cross-selling opportunities for other banking products and services Ensure a positive and professional customer experience to foster loyalty and referrals

Experience Level

Entry Level

Job role

Work location
Work locationMumbai, Maharashtra, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only

About company

Name
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank

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