Service Planner - Order to Cash

Job Duties

• Under general supervision, creates, updates, and maintains SAP sales orders for Product Service Line (PSL) Service Coordinator.
• Focuses on minimizing sales order day sales outstanding. 
• Support the Service Coordinators through specific processing of order to cash, plant maintenance and procurement data entry.
• Responsible for daily inventory commitment and reconciliation. Troubleshoots & resolves SAP order to cash issues.
• Work with resource planners in maintaining accuracy of scheduling board and the dispatching of jobs in SAP.
• Work with resource planners, plant maintenance, and accounting teams to resolve scheduling issues.
• Creates requisitions as required and supports processing and transfer of cost to a sales orders or MBU.
• Creates standing maintenance orders to assign sundry item cost to mobile business unit (MBU).
• Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations.
• Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.
• Promotes and takes an active part in the quality improvement process.

Qualifications

Skills are typically acquired through a high school diploma or similar education and 2 years experience in PSL.

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs.  Depending on education, experience, and skill level, a variety of job opportunities might be available, including Service Planner I, Service Planner II and Service Planner III.