Pre-Sales Solution Specialist

Specialist - Presales

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Role Summary

We are seeking a technically strong and customer-focused Pre-Sales Associate to support enterprise sales for core infrastructure solutions. The role will involve designing and presenting solutions leveraging platforms such as Zebra, PeopleLink, and Versa, along with associated infrastructure hardware.

Key Responsibilities

1. Solution Design & Architecture

• Design end-to-end solutions using:
  • Zebra devices (barcode scanners, RFID, mobility solutions)
  • PeopleLink video conferencing & AV solutions
  • Versa SD-WAN / SASE platforms
• Build integrated architectures combining hardware, networking, and collaboration tools
• Develop HLDs (High-Level Designs) and LLDs (Low-Level Designs)

2. Pre-Sales Engagement

• Work closely with sales and product teams during client engagements
• Understand customer business requirements and map to technical solutions
• Conduct product demos, PoCs, and technical workshops
• Respond to RFPs/RFIs with detailed technical proposals

3. Technical Expertise

• Strong knowledge of:
  • SD-WAN, SASE (especially Versa)
  • Enterprise networking (LAN/WAN, routing, switching)
  • Collaboration technologies (VC systems, AV integration)
  • Endpoint & mobility hardware (Zebra devices)
• Ability to integrate hardware with cloud and on-prem environments

4. Stakeholder Management

• Interface with OEMs (Zebra, PeopleLink, Versa, etc.) for solution validation
• Collaborate with delivery and implementation teams for smooth transition
• Act as a trusted advisor to customers and internal stakeholders

5. Commercial & Proposal Support

• Support solution costing, BOM preparation, and pricing strategy
• Ensure solutions are scalable, cost-effective, and aligned with client needs

Required Skills & Qualifications

• Bachelor’s degree in engineering / IT
• 4–6 years in Pre-Sales / Solution Architecture roles
• Hands-on experience with:
  • Versa SD-WAN / SASE
  • AV & VC solutions for PeopleLink
  • Mobility / scanning devices (Zebra or equivalent)
• Strong presentation and client-facing skills
• Experience in enterprise or large deal environments

Preferred Certifications

• Versa Certified Professional (VCP-SASE or equivalent)
• Cisco / Networking certifications (CCNP/CCIE preferred)
• AV / Collaboration certifications

Experience Level

Senior Level