Application Support Engineer

Sr. Technology Associate/Specialist

Relocation Assistance Offered Within Country
Job Number #172766 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Description

 

Title: GIT - Application Support (Order to Cash Process)

 

Brief introduction - Role Summary/Purpose :

We are looking for an Order to Invoice Functional Expert to join our Team. The successful candidate will be responsible for resolving complex issues and providing support for a wide range of production challenges within the Sales & Distribution and Transportation modules. This role requires in-depth knowledge of EDI message types and IDOCs. The individual must excel in root cause analysis and be committed to continuous improvement. 

 

Responsibilities :

• Possess extensive knowledge of the End-to-End Sales & Distribution Process, including Transportation Management, gATP, Multiple plant Replenishment Scenarios

• Strong business processes understanding & it’s correlation is mandatory

• Deliver day to day application support including response to emergencies (24x7), sometimes working in shifts

• Experience in configuring the entire Sales Order to Invoice process, including GATP, e-Invoicing, TM integration, and Material Substitution

• Additional working knowledge of setting up pricing & rebates, output related to EDI, Print, mail process etc, condition records and should have the knowledge on how to design layouts

• Regularly track progress and closure of issues while ensuring SLA compliance

• Manage on-call responsibilities and monthly system maintenance

• Analyze repetitive issues and implement ways to reduce support tickets

 

Required  Qualifications :

• Engineering graduate, BSc or equivalent experience. Computer Science, BSc IT, MBA

• Minimum 4 Years of Experience with SAP SD S4 Hana or ECC 6.0, SAP TM (Transportation Management)

• Basic knowledge of SAP ABAP and debugging is preferred

Preferred Qualifications :

• Hold Certifications in SD or TM Module

• Possess strong analytical abilities and a proven track record of performance in IT Role developing, configuring and implementing

• Strong leadership skills & Analytical skills 

• SAP & other system : Deep knowledge of SAP applications on a technical level

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.


Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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Experience Level

Senior Level