Strategy and Collections Manager - Retail Banking
CSB Bank
Work from Office
Full Time
Min. 10 yearsJob Description
Strategy & Collections Manager – Retail Banking| Mumbai
- The Strategy & Collections Manager is responsible for improving recovery performance by using data, dashboards, and business insights.
- The role focuses on managing retail collections, working with the BIU team, and building strong strategies to reduce delinquency and NPAs.
- Retail Collections Dashboard: Manage daily, weekly, monthly dashboards ensuring accuracy and timeliness.
- Track DPD buckets, efficiency, roll-back/forward rates and NPA movement.
- Define BIU data needs, automate MIS/reports, and leverage inputs for strategy.
- Analyze portfolio trends, customer behavior, and high-risk segments; prepare leadership reports and measure campaign impact.
- Monitor agency, field and call center performance; set KPIs, review productivity, and support training.
- Drive process improvement by enhancing workflows, LOS/LMS/CRM systems, ensuring RBI/internal compliance, and reducing risks and complaints.
Any Graduate Or Post Graduate (Bachelor’s degree in accounting, Finance or related field).
Min Exp: 10 years
Max Exp: 12 years
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
MarketingMarketing Executive
FabboxWork from OfficeFull TimeAny experience
Good (Intermediate / Advanced) English
Sales & Marketing Executive
Prime GiftsWork from OfficeFull TimeMin. 2 yearsNo English Required
Customer Relationship Manager
Houssed Technologies Private LimitedWork from OfficeFull TimeMin. 2 yearsBasic EnglishSenior Associate
Urban Company
Field JobFull TimeMin. 2 yearsBasic EnglishField Sales Executive
A.J.FoodWork from Office
Part TimeFull TimeMin. 2 yearsBasic English
Financial Advisor
Money Honey Financial ServicesWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 10 to 12 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!