Technical Support Manager - Digital Banking Sales

Tech Support Manager-Digital Banking Kotak 811-Regional Sales

- Manage and oversee technical support operations related to digital banking products, specifically Kotak 811. - Coordinate with regional sales teams to ensure seamless technical assistance and customer satisfaction. - Lead a team responsible for resolving technical issues and supporting digital banking initiatives. - Collaborate with cross-functional teams to improve product performance and customer experience. - Ensure timely resolution of technical queries and maintain high service standards. - Drive regional sales support through technical expertise and problem-solving. - Monitor and report on support metrics to optimize team efficiency and customer engagement. - Facilitate communication between technical teams and sales to align objectives and strategies.