Oracle Financial Services Software Ltd

Customer Service Analyst

Oracle Financial Services Software Ltd
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Technical/ Customer Service Analyst

This role serves as a primary point of contact for customers, providing post-sales support for both non-technical and technical inquiries related to Oracle’s Electronic Support Services.
The position involves case management, troubleshooting, and stakeholder coordination, ensuring timely resolution of issues while maintaining strong customer relationships. The role requires strong communication skills, technical aptitude, and the ability to operate effectively in a fast-paced, shift-based environment.

Job role

Work location
Work locationMumbai
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameOracle Financial Services Software Ltd
Job posted by Oracle Financial Services Software Ltd

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