Senior Technology Support Specialist
JP Morgan Services India Pvt Ltd
Work from Office
Full Time
Min. 3 yearsJob Description
Technology Support III
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III at JPMorgan Chase within the Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
Job responsibilities
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Experienced on SRE tools and Understanding of programming languages like Python, Shell to perform daily task effectively
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
- Experience with one or more general purpose programming languages and/or automation scripting
- Working understanding of public cloud and cloud tools
Experience Level
Senior LevelJob role
Job requirements
About company
Similar jobs you can apply for
Manufacturing / ProductionAutomation Engineer
M/s Alif Automation and Controls
Field JobFull TimeMin. 2 years
Basic English
Engineering Trainee
Omfurn India LimitedWork from OfficeFull TimeAny experienceBasic EnglishWeb Designer
Bless Films And PRWork from OfficeFull TimeMin. 5 yearsGood (Intermediate / Advanced) EnglishEngineering Trainee
V5 GlobalField JobFull TimeAny experienceBasic English
Quality Control Inspector
Shreeji Mcb & SwitchesWork from OfficeFull TimeMin. 1 yearBasic English
Manager
CBM Education SystemsWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai/Bombay at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Mumbai/Bombay . Through apna, you can find jobs in 64 cities across India. Join NOW!