Paytm Services Private Limited

Telecaller - Lending Collections Associate

Paytm Services Private Limited
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Telecaller - Associate - Lending Collections

Job Role : Telecaller
Job Location : Goregaon, Mumbai
Education : Graduation

About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer
of the mobile QR payments revolution in India, Paytm builds technologies that help small
businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and
bring them to the mainstream economy with the help of technology.

About the team: 
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.

About the role: 
They will be responsible for collection targets of the assigned branches. They
will be required to meet the target of the assigned product. Follow the legal guidelines for
collection agencies & in-house collections.

Expectations/ Requirements:
1. To achieve collection targets of the Respective Branch assigned.
2. Meeting the Target on the product assigned for Collections.
3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.
4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines
provided by the law in force.
5. Ensure adherence to the Code of Conduct.
6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent
practices and ensure that no loss is incurred due to such activities.

Superpowers/ Skills that will help you succeed in this role:
1. He or she should have more than 1 year of relevant experience in Collections role
2. Excellent Communication Skills
3. Negotiations skills - strong bias for driving results in a High performance environment
4. Strong Relationship and Leadership skills
5. Working Knowledge of Computers
6. Growth Mindset
7. Demonstrated success and achievement orientation.
8. Willingness to experiment and improve continuously

Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through
technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager

Job role

Work location
Work locationMumbai, Maharashtra
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryDebt Collections / Recovery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NamePaytm Services Private Limited
Job posted by Paytm Services Private Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.

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