Customer Relationship Executive
Cushman and WakefieldJob Description
Customer Relationship Executive
Job Title
Customer Relationship ExecutiveJob Description Summary
Job Description
Job Description
Position Title:
Customer Relationship Executive Reports To : Property Manager Location : VR Nagpur Role Description: Co-ordinating and Support Role towards efficient and accurate manner Key Responsibilities
• Provide first level contact and convey queries to the respective for resolutions
• Properly escalate unresolved queries to the next level for support
• Track, route and redirect problems to correct resources
• Update customer data and produce activity reports
• Follow up with customers, provide feedback and see problems through to resolution
• Utilize excellent customer service skills and exceed customers’ expectations
• Ensure proper recording, documentation and closure
• Recommended procedure modifications or improvements
• Preserve and grow your knowledge of help desk procedures, products and services Qualifications & Key Traits
• Bachelor Degree with proven experience as Guest Relation Executive or equivalent position
• Min experience 3 Yrs.
• Proven working experience in client support process
• Proficiency in English, Hindi
• Working knowledge of help desk software, databases and remote control
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
INCO: “Cushman & Wakefield”
Experience Level
Executive LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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