How much salary can I expect as a Customer Service Executive - Motor Finance Sales in Tata Capital Finance Ltd in Nagpur?

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The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

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Both Male and Female candidates can apply for this job.

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Customer Service Executive - Motor Finance Sales

Tata Capital Finance Ltd

Customer Service Executive - Motor Finance Sales

Tata Capital Finance Ltd

Nagpur

Not disclosed

Work from Office

Full Time

Any experience

Job Description

Customer Service - Sales - Motor Finance - Sales - Nagpur - Riaan House - CSE

Key Accountabilities:

Lead Generation

Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

End to end customer relationship management including explaining product offerings and resolving sales queries
Cross-selling product offerings to customers
Educates customer with information to build their understanding of issues and capabilities
Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

Maintaining relationship with assigned dealer

Deal Processing

Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management
Interact with operations and credit team in order to ensure smooth processing of loan applications

KPIs:

Units Disbursed
1^st EMI Resolution
RC Collection

Qualification: Any Graduate

Experience: 0-2 years’ work experience only in Vehicle Sales

Skills & Competencies

Functional Competencies

Communication Skill
Negotiation Skill
Market/Industry Knowledge
Analytical Skill
Product Knowledge

Behavioural Competencies

Execution Excellence
Customer Centricity

Job role

Work locationNagpur, Nagpur - Riaan House, 7th Floor, Riaan House, MPL House No. 247/0-3, Ward no. 65, Mouza - Sitabuldi, Mohan Nagar, Kingsway, Nagpur, Maharashtra - 440001 Nagpu, India