Telesales Executive
The Thinker
Telesales Executive
The Thinker
Manewada, Nagpur
₹10,000 - ₹15,000 monthly
Fixed
₹10000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
24 applicants
Benefits include: Mobile Allowance, Internet Allowance
Job Description
Responsibilities:
1.Conduct outbound calls to prospective and existing customers to promote products or services.
2.Respond to customer inquiries, resolve issues, and provide accurate information about our products or services.
3.Maintain a high level of customer satisfaction through effective communication and problem resolution.
4.Handle customer complaints, provide appropriate solutions, and escalate issues to the relevant departments if necessary.
5.Keep accurate records of customer interactions, transactions, comments, and complaints using the company's CRM system.
6.Meet daily, weekly, and monthly call quotas to ensure productivity targets are achieved with collection of sales revenue.
7.Stay updated on product knowledge and industry trends to provide customers with accurate information.
8.Follow-up with customers to ensure their satisfaction and encourage repeat business.
9.Provide feedback to the management team on customer concerns, process improvements, and potential areas for product or service enhancement.
10.Conduct outbound cold calls to present software product demo & try to convinced to convert in sales.
Requirements:
1.Proven experience in telemarketing or customer support roles.
2.Excellent verbal communication and active listening skills.
3.Strong interpersonal skills and the ability to build rapport with customers.
4.Ability to multitask and prioritize in a fast-paced environment.
5.Proficiency in using CRM software and other relevant tools.
6.Goal-oriented with a focus on achieving targets and deadlines.
7.Ability to handle challenging and stressful situations with a positive attitude.
8.Strong problem-solving skills and attention to detail.
9.Flexibility to adapt to changing tasks and responsibilities.
10. High school diploma or equivalent; additional education or training in customer service is a plus.
NOTE :- Saturday Week Off
Job role
Work location
401, Prajyoti Court, Opposite Shayandri Lawn, Omkar Nagar, Nagpur 440027. Manewada Road, Nagpur
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
English level
Basic English
Regional language
Fluent in speaking Marathi
Age limit
18 - 35 years
Gender
Female
Interview details
Interview mode
In person
Interview address
401, Prajyoti Court, Opposite Shayandri Lawn, Omkar Nagar, Nagpur 440027.
About company
Name
The Thinker
Address
401, Prajyoti Court, Opposite Shayandri Lawn, Omkar Nagar, Nagpur 440027. Manewada Road, Nagpur
Job posted by The Thinker
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