Customer Service Executive
VK Venture Private LimitedFixed
₹12,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹12,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 25 May 2026 - 30 May 2026 | Time: 10.00 am - 05.30 pm...
Urgently hiring
2 applicants
Benefits include: PF, ESI (ESIC)
Job Description
- Key Responsibilities:Handle customer queries through voice calls and chat
- Resolve issues related to payments, transactions, KYC, account login, refunds, and app support
- Provide quick, accurate, and professional resolutions
- Escalate complex cases to relevant internal teams
- Maintain proper documentation in CRM/tools
- Follow company policies, data security, and compliance guidelines
- Requirements: Good communication skills in English and Hindi.
- Minimum 6 months–3 years of experience in customer support / BPO / voice & chat
- Experience in FinTech / Banking / Payments preferred
- Basic computer knowledge and typing skills
- Comfortable with rotational shifts and target-based environment
- Preferred Skills: Customer handling and problem-solving skills
- Ability to multitask across calls and chats
- Knowledge of UPI, wallets, payments, refunds, and KYC is an advantage.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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