International | BPO | Team Leader | Inbound

Key Responsibilities:

* Lead, coach, and manage a team of 15–20 sales agents.

* Drive high conversion rates on both inbound and outbound calls.

* Develop and implement effective sales strategies to overcome objections and close deals.

* Monitor team performance against KPIs and take corrective actions as needed.

* Analyze sales data and trends to continuously improve performance.

* Prepare and maintain daily/monthly reports and ensure SLA compliance.

* Collaborate with operations and QA teams to align on performance goals.

Required Skills & Qualifications:

* Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).

* Proven track record in sales, objection handling, and closing techniques.

* Exceptional communication and interpersonal skills.

* Proficient in CRM tools and sales reporting.

* Strong analytical, detail-oriented, and logical thinking abilities.

Perks & Benefits:

* Attractive performance-based incentives

* Lucrative Incentives (Daily and Monthly Incentives)

* Incentives (No Capping)

* Multi-Cuisine Food Facility (Dinner)

* Insurance Benefits

* Attendance Bonus

* 5 Working Days

* US Shift Opportunity