Relationship Manager

Job Description – Relationship Manager

Client: Club Mahindra

Department: Sales & Membership Service

Position Overview

We are looking for a dynamic and result-oriented Relationship Manager to join the sales team for Club Mahindra. The candidate will be responsible for generating sales through customer engagement, presenting holiday membership plans, building long-term relationships, and achieving monthly revenue targets.

• Key Responsibilities
• Generate and convert leads through references, activities, events, and company-provided databases.
• Explain Club Mahindra holiday membership products and vacation benefits to prospective customers.
• Conduct face-to-face presentations and sales meetings with clients.
• Build strong customer relationships to ensure high customer satisfaction and repeat referrals.
• Understand customer needs and recommend suitable membership packages.
• Achieve individual sales and revenue targets on a monthly basis.
• Follow up regularly with interested prospects and maintain sales pipeline records.
• Coordinate with internal teams for customer onboarding and documentation.
• Ensure excellent customer experience throughout the sales process.
• Maintain accurate reports of daily activities, leads, and closures.

• Required Skills

• Excellent communication and interpersonal skills
• Strong convincing and negotiation abilities
• Target-driven and self-motivated attitude
• Good presentation and customer handling skills
• Ability to work under pressure and achieve deadlines
• Relationship-building and networking skills

• Eligibility Criteria

• Experience in sales, hospitality, BFSI, real estate, telecom, or direct sales preferred
• Freshers with strong communication skills may also apply
• Comfortable with field sales and customer meetings

Salary - Upto 7 LPA + Incentive