Voice Process
Teamspace Financial Services Private LimitedFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Benefits include: PF, ESI (ESIC)
Job Description
*Job Description* – Fraud Containment Unit (FCU)
*Position* : Fraud Containment Unit Executive
*Experience Required* : 1+ years in Fraud Operations / Fraud Risk / Transaction Monitoring
*Shift* : Day Rotational Shift
*Week Off:* 1 Rotational Week Off
*Salary* : ₹32,000 Gross per month
*Role & Responsibilities*
* Monitor and analyze financial transactions to identify suspicious or potentially fraudulent activities.
* Investigate alerts related to card fraud, online fraud, UPI fraud, and other digital transaction risks.
* Perform customer verification through outbound calls or system checks to validate transactions.
* Take immediate preventive actions such as blocking cards/accounts to minimize financial losses.
* Maintain accurate documentation and case records as per internal policies and regulatory guidelines.
* Coordinate with internal teams (Risk, Operations, Compliance) for timely fraud resolution.
* Ensure adherence to defined Turnaround Time (TAT), quality standards, and SOPs.
* Prepare MIS reports and update fraud cases in internal system
*Location* - Airoli
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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