BRANCH MANAGER - STOCK BROKING AND DISTRIBUTOR

# Job Description

## Position: Branch Manager – Stock Broking & Distribution

### Department

Sales & Business Development

### Reports To

Regional Manager / Zonal Head

### Location

Branch Office

## Job Summary

The Branch Manager will be responsible for leading and managing the overall operations of the branch while driving business growth in stock broking and financial product distribution. The role includes client acquisition, revenue generation, team management, regulatory compliance, operational excellence, and customer relationship management.

## Key Responsibilities

### Business Development

* Drive branch profitability by achieving monthly, quarterly, and annual revenue targets.

* Develop and implement business strategies to increase market share.

* Acquire new retail, HNI, and corporate clients for stock broking services.

* Promote cross-selling of financial products including:

 * Mutual Funds

 * IPOs

 * Bonds

 * Insurance

 * PMS

 * AIF

 * Fixed Deposits

 * Loans and Other Investment Products

* Build strong relationships with business partners, channel partners, and referral networks.

### Sales & Client Relationship Management

* Lead client acquisition initiatives and maintain long-term customer relationships.

* Ensure high customer satisfaction through quality service delivery.

* Resolve customer grievances promptly and professionally.

* Conduct client meetings, seminars, and investor awareness programs.

### Team Management

* Recruit, train, mentor, and motivate Relationship Managers, Dealers, and Sales Executives.

* Monitor individual and team performance against KPIs.

* Conduct regular sales reviews and performance evaluations.

* Foster a high-performance and customer-centric work culture.

### Branch Operations

* Manage day-to-day branch operations efficiently.

* Ensure smooth execution of trading and client servicing activities.

* Maintain operational accuracy and process efficiency.

* Coordinate with Operations, Compliance, and Risk teams.

### Compliance & Risk Management

* Ensure adherence to SEBI, NSE, BSE, MCX, AMFI, and company policies.

* Monitor KYC, AML, and regulatory documentation.

* Ensure audit readiness and compliance with internal controls.

* Minimize operational and financial risks.

### Financial Management

* Monitor branch profitability and operating expenses.

* Prepare business forecasts and sales reports.

* Optimize branch productivity and resource utilization.

## Key Performance Indicators (KPIs)

* Branch Revenue Achievement

* Client Acquisition

* Active Client Base Growth

* Trading Volume

* Assets Under Management (AUM)

* Cross-Sell Revenue

* Team Productivity

* Customer Satisfaction Score

* Compliance Score

* Branch Profitability

## Qualification

* Bachelor's Degree in Commerce, Finance, Business Administration, Economics, or related field.

* MBA (Finance/Marketing) preferred.

## Experience

* 5–10 years of experience in Stock Broking, Wealth Management, or Financial Services.

* Minimum 2–3 years of experience in a Branch Manager or Team Leadership role.

## Preferred Certifications

* NISM Series VIII – Equity Derivatives

* NISM Series VII – Securities Operations & Risk Management

* NISM Mutual Fund Distributor Certification

* AMFI Certification (Preferred)

## Required Skills

* Strong leadership and people management skills.

* Excellent sales, negotiation, and business development abilities.

* Sound knowledge of capital markets and financial products.

* Understanding of SEBI, NSE, BSE, and regulatory guidelines.

* Strong analytical and decision-making skills.

* Excellent communication and interpersonal skills.

* Customer relationship management expertise.

* Proficiency in MS Office, CRM systems, and trading platforms.

## Desired Competencies

* Leadership & Team Building

* Strategic Thinking

* Business Acumen

* Result Orientation

* Customer Focus

* Problem Solving

* Decision Making

* Integrity & Compliance

* Time Management

* Relationship Management

## Compensation

* Fixed Salary: As per company policy.

* Performance-Based Incentives: Linked to revenue, client acquisition, AUM growth, and branch profitability.

* Additional Benefits: As per company policy.