Customer Care Executive

We are looking to hire a proactive and customer-focused Customer Care Executive who will provide end-to-end support throughout the ride lifecycle—from ride initiation to completion—for both drivers and customers. The primary responsibility of the candidate will be to handle queries, resolve issues efficiently, and ensure a seamless and satisfactory ride experience.

⭐ Preferred Qualities: 1- Calm behavior in pressure situations

2- Quick decision-making ability

3-Basic computer knowledge (CRM tools, Excel, etc.)

4-Ability to work in fast-paced environment

5- Good listening skills