Head - Service Operations & Customer Support
Rivotta India Private LimitedFixed
₹50,000 - ₹1,00,000
Average Incentives*
₹25,000
Earning Potential
₹1,25,000
Fixed
₹50,000 - ₹1,00,000
Average Incentives
₹25,000
Earning Potential
₹1,25,000
You can earn more incentive if you perform well
Field Job
Full Time
Min. 10 years
Basic EnglishJob highlights
Urgently hiring
30 applicants
Benefits include: Travel Allowance (TA), Mobile Allowance, Laptop
Job Description
About the Role
Rivotta India is looking for an experienced and dynamic professional to lead the Service Operations & Customer Support Division for Audio Visual Systems, Digital Signage, Active LED Displays, Video Conferencing, and System Integration Projects.
The candidate should be capable of independently handling complete service operations including demonstrations, installations, commissioning, customer support, engineer management, and service revenue generation.
⸻
Key Responsibilities
• Lead and manage complete service operations for:
* Audio Visual Systems
* Active LED Displays (Indoor / Outdoor)
* Digital Signage Solutions
* Video Conferencing Systems
* Display & Collaboration Solutions
* Boardroom & Command Centre Solutions
• Handle product demonstrations, installations, commissioning, and post-sales support
• Manage and supervise service engineers and technical support teams
• Ensure timely closure of service calls and customer complaints
• Coordinate with OEMs for technical escalations and support management
• Generate service revenue through AMC contracts, rentals, repairs, and support services
• Develop SOPs and improve service efficiency and customer satisfaction
• Handle enterprise and government customer accounts professionally
⸻
Candidate Profile
• Minimum 15 years of experience in AV / Digital Signage / LED Display / VC Solutions industry
• Strong technical knowledge of Audio Visual & System Integration solutions
• Experience in handling service teams and customer support operations
• Strong communication, leadership, and operational management skills
• Experience in AMC business development and service revenue generation
• Ability to independently manage complete service department operations
⸻
Why Join Rivotta India
• Opportunity to lead prestigious Government & Enterprise projects
• Leadership role with operational independence
• Exposure to large-scale AV & Digital Display deployments
• Long-term career growth with a reputed technology organization
⸻
Apply Now
hr@rivottaindia.com
WhatsApp / Call: 9810044555
Job role
Job requirements
About company
Similar jobs you can apply for
Mobile Technician
Maintenance Technician
Burrito Restaurants Pvt. Ltd.Field JobFull TimeMin. 6 monthsBasic English
CNC Programmer
Businessgrowth.co.in
Work from OfficeFull TimeMin. 1 yearNo English RequiredLathe Machine Operator
Shree Jee EnterprisesWork from OfficeFull TimeAny experienceNo English RequiredMachine Operator
Hanu ToolsWork from OfficeFull TimeMin. 5 yearsNo English RequiredPress Machine Setter
Vaish IndustriesWork from OfficeFull TimeMin. 5 yearsNo English Required
Lathe Machine Operator
Mezucci ItaliaWork from OfficeFull TimeMin. 3 yearsBasic EnglishYou can expect a minimum salary of 50,000 INR and can go up to 1,25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 10 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 6 Jun 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!