Manager - Telecom Enterprise Services Delivery

Manager-TES Delivery

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

 

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

 

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

 

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

 

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM TES Feasibility

Job Level/ Designation

M1

Function / Department

Technology

Location

Delhi

Job Purpose

• Responsible for all the feasibility for enterprise customers and partner governance
• Achieving the feasibility to order conversion rate and feasibility closure as per KPIs
• Meeting with business team regularly to enhance order conversion ratio
• To co-ordinate with planning team & achieve positive feasibility revert from planning team as per KPI

Key Result Areas/Accountabilities

• Measurement Criteria – 99% - Fiber/UBR/MW -3 Days

Desktop -2 Days
OFFNET -7 Days

• Positive revert > 90% for Wire Less & Wireline both.

 

• Commercial viability for <10mbps cases for >65%.

 

• Desktop Accuracy in Pre-SD report has to be >90%.

 

• 100% PSR report for detailed feasibility.
• Partner team governance for closing FR as per KPIs
• Strong interpersonal skills to deal with inter functional teams to get desired results.

Core Competencies, Knowledge, Experience

• 3-7 years of Telecom domain experience in field of operations.
• Positive Attitude, Strong Management skills & transmission expertise
• Driving Vendors, Field Team and Circle Teams for achieving KPI for feasibility for enterprise customers
• Good Knowledge and understanding of Transport Network Technologies & Topologies of both Optics (DWDM, PTN, SDH) and IP (Internet protocol) / MPLS Etc.
• Handling change management, Material logistics & Inventory management.
• 100% compliance to Vodafone HSW policies and procedures.

Must have technical / professional qualifications

•            Essential: Graduation – B.E. /B. tech.
•            Desired: 
•            work ex: 3 - 7 years
•            Experience with transmission/enterprise feasibility

 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Experience Level

Mid Level