Project Manager - Telecom Service Delivery

Project Manager

Description

• Work Allocation from Customer: As PM is the SPOC & representative of organization at circle, he is responsible for maintaining professional relationship with customers so that he can get timely work allocations and WCCs.

• Service Delivery: Responsible for Timely and Quality Delivery of MW Links as per Customer Requirements. Ensures that all the ingredients for Service Delivery (Material, Accessories, SubCon Teams, Sites RFI, Logistics, IP/VLAN plans) are in place beforehand.

• People Management: Should carry out regular and structured reviews about overall delivery and individual performances. Responsible for managing the team efforts, harmony, and morale amongst the team members. He would also be responsible for managing the conflicts, mentoring, training, New Initiatives, and all administrative issues of the team members. Should be able to demonstrate himself as role model for all his team members so as to be seen as true leader who leads from front thru his day-to-day conduct.

• Vendor Management: Should be well versed with ecosystem of sub vendors locally, should be able to synchronize the vendors teams as per customer allocations and expected timelines.

Responsible for taking care of vendors issues (WCC, Invoicing, payment) with central teams like PMO, VHD, Finance.

• Reviews and Communication: Scheduling and managing various review meetings. Tracking & monitoring action items from review meetings. Adept at timely and appropriate communication to the customer and other stakeholders.
• Processes & Compliances: Responsible for complying with various processes, audit observations, Quality, Health & Safety as per organizational processes, policies, and guidelines.
• Circle Profitability: Responsible for monitoring and maintaining the profitability of his area of operations (thru allocations, timely deliveries, resource optimization and other cost controls
• Business Development: Should have acumen to grab new opportunities in his area of operation, should instill confidence in the customers team vis a vis other competition.

 

Requirements

• Review Meeting & Reviews: with Team, Subcons, Customer & Other Deptt.
• Compilation & Circulation of Project Reports DPR, Weekly & Monthly Dashboards.
• Tracking & Reporting of Project Progress w.r.t. Timelines, Gap Analysis, Action taken
• Monitoring & Reporting of BTG (Balance to go) w.r.t. I&C, FATP, Visibility, NOC ATP, Rectifications, WCC received, WCC issued, payment etc.
• Monitoring & Tracking of Various Processes & Compliances: No PO-No Work, Partner Allocations, Field compliances, Quality Compliances.
• Strong, professional communication skills, able to approach senior managers using appropriate level of detail, terminology,
• Good analytical and problem-solving Skills.
• Strong planning and organizing skills, ability to see the big picture
• Proactive with can-do-attitude
• Willing to step out of own comfort zone
• Fast learner with ability to adapt to change quickly

 

Experience Level

Mid Level