Q/A Trainer -support

Devriz Healthcare Private Limited
Preet Vihar, New Delhi
₹25,000 - ₹30,000 monthly

Fixed

₹25,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 29 Apr 2026 - 13 May 2026 | Time: 10.00 am - 04.00 pm...

Fast HR reply

Fast HR reply

HR responded to 80% candidates in last 1 days

5 applicants

5 applicants

Job Description

Key Responsibilities:

  • Monitor and evaluate calls, chats, and interactions between counsellors and patients to ensure quality standards are maintained.
  • Assess communication skills, tone, clarity, empathy, and professionalism in patient interactions.
  • Provide constructive feedback and coaching to counsellors for performance improvement.
  • Conduct regular training sessions on communication skills, patient handling, and process updates.
  • Develop and implement quality assurance frameworks, scorecards, and evaluation parameters.
  • Identify gaps in communication and suggest improvement strategies.
  • Work closely with Team Leaders and Management to enhance overall team performance.
  • Maintain quality reports, audit records, and performance trackers.
  • Ensure compliance with company policies and patient service standards.
  • Support new joiners with onboarding training related to communication and quality standards. 

Job role

Work location
Work locationPreet Vihar, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Quality control, Domestic BPO, Call analysis
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit24 - 35 years
Gender
GenderMale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date29 Apr 2026 - 13 May 2026
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsbring your cv

About company

Name
NameDevriz Healthcare Private Limited
Address
AddressPreet Vihar, Delhi, India
Job posted by Devriz Healthcare Private Limited

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You can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 14 May 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!

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