Receptionist

Job Summary:

We are seeking a professional and friendly Receptionist to be the first point of contact at our IVF clinic. The candidate will be responsible for managing front desk operations, assisting patients, and ensuring smooth coordination between patients and medical staff.

Key Responsibilities:

• Welcome and assist patients and visitors in a courteous manner
• Handle incoming calls, inquiries, and appointment scheduling
• Maintain patient records and registration details accurately
• Coordinate with doctors, nurses, and administrative staff
• Manage billing, payments, and basic documentation
• Ensure cleanliness and organization of the reception area
• Maintain confidentiality of patient information

Requirements:

• Graduate in any field (preferred)
• Good English communication and interpersonal skills
• Basic computer knowledge (MS Office, billing software)
• Prior experience in hospital/clinic preferred (especially IVF or healthcare)
• Professional appearance and positive attitude