Receptionist / Front Office Executive

Job Summary

We are looking for a professional and friendly Receptionist to manage the front desk, welcome visitors, handle incoming calls, and provide administrative support. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to multitask efficiently.

• Key ResponsibilitiesFront Desk ManagementWelcome and assist visitors, students, parents, and clients professionally.
• Manage the reception area and ensure a positive first impression.
• Maintain visitor records and entry registers.
• Call HandlingAnswer incoming calls and transfer them to the concerned departments.
• Take messages and ensure timely communication.
• Handle inquiries regarding courses, admissions, and office information.
• Administrative SupportSchedule appointments and meetings.
• Manage incoming and outgoing correspondence, emails, and courier services.
• Maintain office files, records, and documents.
• Support HR and Admin teams with daily operations.
• Student & Client AssistanceProvide basic information regarding courses, admissions, fees, and services.
• Coordinate with counselors and other departments for query resolution.
• Assist walk-in inquiries and direct them to the appropriate team member.
• Required SkillsExcellent verbal and written communication skills.
• Pleasant personality and professional appearance.
• Good telephone etiquette.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Customer service-oriented approach.