Retail Sales Officer

Role – Retail Sales Officer

Location: Kohat Enclave, Pitampura / Dwarka Sector 11

Brand: MIA by Tanishq

About MIA by Tanishq

MIA by Tanishq is a modern and contemporary jewelry brand under Titan Company Limited. Known for its elegant, lightweight, and trendy designs, MIA caters to the modern woman who values both style and sophistication.

Role OverviewThe Sales Associate will be responsible for delivering an exceptional retail experience to customers. The role requires handling clients, building long-term relationships, and ensuring premium service standards that align with the brand image.

KeyResponsibilities

●  Welcome and assist customers in a professional and courteous manner.

●      Build and maintain strong relationships with customers.

●      Ensure a personalized luxury shopping experience for every client.

●      Maintain client database and follow up for repeat purchases and loyalty engagement.

● Support store events, BTL activities, and promotional activities.

● Ensure the store ambiance and service standards meet retail expectations.

● Maintain proper documentation of customer interactions and feedback.

Qualifications

 Must be a graduate in any discipline.

Must hold minimum 1 year experience working with any jewellery brand or high end lifestyle products

Skills-

Customer centric approach

Ablity to handle high profile clients

Excellent communication and customer service skills

Sales Support and client Engagement