Sales and Marketing Executive

Roles & Responsibilities:

1.     Sales & Business Development:

·        Identify and approach new potential customers in the manufacturing, fabrication, and machinery sectors.

·        Develop and maintain strong relationships with OEMs, workshops, distributors, and industrial buyers.

·        Regularly visit clients’ sites to understand their spare part requirements and provide appropriate solutions.

·        Meet or exceed monthly and quarterly sales targets.

2.     Product Knowledge & Consultation:

·        Understand the specifications and applications of stainless-steel metal spare parts (e.g., flanges, fittings, fasteners, valves, sheets, rods, etc.).

·        Provide technical advice to clients regarding material selection, grades, compatibility, and applications.

·        Keep updated with market trends and competitor products to better position offerings.

3.     Quotation & Order Management:

·        Prepare and submit quotations as per customer inquiries.

·        Negotiate prices and payment terms within the approved guidelines.

·        Follow up on quotations to convert leads into confirmed orders.

·        Coordinate with the logistics/supply team to ensure timely delivery and fulfilment.

4.      Reporting & Documentation:

·        Maintain accurate records of customer visits, sales calls, leads, and order status.

·        Submit daily/weekly reports to the Sales Manager.

·        Track customer feedback and relay product improvement suggestions to management.

5.     After-Sales Support:

·        Ensure customer satisfaction by resolving product or delivery issues.

·        Collect payments and coordinate with the accounts team for any pending dues.

Conduct post-sale follow-ups to maintain long-term customer relationships.