Sales Executive / Telecaller (Inbound & Outbound)

Sales Executive / Telecaller (Inbound & Outbound)

Company - Sanatan Sanctuary

Unit of O.G. / ORIGINAL GANGSTER

Parent Company: ORIGINAL GANGSTER

Job Overview

We are looking for a smart, confident, and communication-focused Sales Executive / Telecaller who can manage inbound and outbound customer calling, lead follow-ups, customer conversion, sales coordination, and relationship management across multiple product categories.

The candidate should have strong communication skills in both Hindi and English and should be capable of handling customer conversations confidently to improve sales conversions, customer trust, and repeat business.

This role requires practical customer understanding, communication discipline, sales ability, follow-up consistency, and strong customer handling knowledge across modern D2C and wholesale business environments.

Required Experience

Minimum 1–2 years experience in telecalling / sales / customer handling / lead conversion

Experience in inbound and outbound calling preferred

Candidates with telecom sales, eCommerce sales, wholesale sales, or multi-category customer handling experience will be preferred

Preferred Industry Experience

Candidates having sales or customer handling experience in any of the following categories will be preferred:

Pooja products

Spiritual products

Wholesale products

Tobacco-related products

Steel & metal products

Electronics

Hardware

Consumable items

Industrial supplies

General trading

eCommerce products

D2C brands

Required Skills

Communication Skills

Fluent Hindi communication

Good English speaking and understanding

Strong customer communication and convincing ability

Professional calling etiquette

Professional follow-up and coordination skills

Good listening and objection-handling capability

Sales & Customer Handling Knowledge

Strong understanding of:

Inbound calling

Outbound calling

Lead follow-up

Customer conversion

Sales communication

WhatsApp customer handling

Cross-selling and upselling

Customer relationship management

Order coordination

Sales follow-up discipline

Platform Knowledge

Good working knowledge of:

WhatsApp Business

IndiaMART lead handling

TradeIndia lead handling

CRM software basics

Google Sheets / Excel basics

eCommerce customer handling systems

Online inquiry management

Key Responsibilities

Handle inbound customer inquiries professionally

Call potential and existing customers for follow-ups and conversions

Explain products, pricing, offers, and order details clearly

Build customer trust and improve conversion rates

Coordinate with customers regarding orders and dispatch

Handle WhatsApp communication professionally

Maintain customer records and follow-up databases

Generate repeat business from existing customers

Handle customer objections confidently

Coordinate with operations and dispatch teams

Support sales growth through disciplined communication and execution

Build long-term customer relationships

Ideal Candidate Profile

We prefer candidates who are:

Confident communicators

Sales-oriented

Fast learners

Detail-oriented

Execution-focused

Comfortable handling pressure and multiple customers

Good at customer communication and relationship management

Able to independently manage customer conversations

Target-oriented and disciplined

Company Work Culture

We focus heavily on:

Fast execution

Ownership mindset

Operational discipline

Scalability

Modern systems

Performance-driven work culture

We value execution capability more than degrees.

Company Profiles

About Our Brands

Sanatan Sanctuary

A modern spiritual and pooja lifestyle brand focused on premium devotional experiences, pooja essentials, and spiritually inspired products with a modern luxury aesthetic.

Brand Google Business Profile - https://share.google/bSI25vk2lhMx0QgP7

Brand Website - https://sanatansanctuary.com/

Brand Social Media URLs

Instagram: https://www.instagram.com/sanatansanctuaryindia

YouTube: https://youtube.com/@sanatansanctuaryindia

ORIGINAL GANGSTER (Parent Company)

Brand Google Business Profile - https://share.google/EAsOD8I9PIIWts1s3

Brand Website - https://originalgangsterindia.com/

Brand Social Media URLs

Instagram (Asia): https://www.instagram.com/originalgangster.asia

Instagram (India): https://www.instagram.com/originalgangster.in

LinkedIn: https://in.linkedin.com/company/original-gangster-in

Job Details

Employment Type

Full-Time, Permanent

Work Mode

In-Office

Office Address

Sanatan Sanctuary

B 59/5, 3rd Floor, Naraina Phase 2, Industrial Area, New Delhi – 110028

Google Maps Location - https://maps.app.goo.gl/932icqqVAhbtfJrp9

Interview Location

B 59/5, 3rd Floor, Naraina Phase 2, Industrial Area, New Delhi – 110028

Salary Range

₹15,000 – ₹25,000 per month

(Depends on communication skills, sales capability, customer handling ability, and experience)

Office Address

Sanatan Sanctuary

B 59/5, 3rd Floor, Naraina Phase 2, Naraina Industrial Area, New Delhi – 110028

We are not looking for basic call operators. We are looking for confident communicators and execution-focused sales professionals who can build customer trust, handle conversations professionally, and drive conversions.

Interview / Application Instructions

Kindly bring along:

Updated Resume / CV

Previous Work Experience Details

Any relevant supporting documents

Apply & Share Your CV/Resume now to confirm your spot.

We look forward to meeting you.

Contact Details

Point of Contact: Ashwani Verma

Phone: 9971515589