Senior Telecalling Officer

Ushaprakash Health Care Private Limited
Shahdara, New Delhi
₹16,000 - ₹22,000 monthly*

Fixed

₹16,000 - ₹20,000

Average Incentives*

₹2,000

Earning Potential

₹22,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 07 May 2026 - 21 May 2026 | Time: 10.00 am - 04.00 pm...

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

1 applicants

1 applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

We are looking for an experienced and responsible Senior Telecaller to support patient coordination and outreach for our TB clinic. The candidate will handle inbound and outbound calls, counsel patients regarding TB diagnosis, treatment adherence, and follow-up schedules. The role includes maintaining accurate patient records and updating information in the system. The Senior Telecaller will coordinate with lab technicians and doctors for test updates and treatment tracking, and follow up with missed or high-risk patients. Additionally, the candidate will build and maintain positive relationships with patients, ensuring high satisfaction and trust. Strong communication skills, empathy, and basic knowledge of TB programs are essential. The candidate should be detail-oriented and capable of handling sensitive patient interactions professionally. A minimum of 3 years of relevant telecalling experience, preferably in healthcare, is required.

Job role

Work location
Work locationC-45-A, West Jyoti Nagar, Jyoti Nagar West, Block B, Shahdara, New Delhi, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Success
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Convincing skills, Sales, Blended process, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderMale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date07 May 2026 - 21 May 2026
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsbring cv

About company

Name
NameUshaprakash Health Care Private Limited
Address
AddressC-45-A, West Jyoti Nagar, Jyoti Nagar West, Block B, Shahdara, New Delhi, Delhi, India
Job posted by Ushaprakash Health Care Private Limited

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You can expect a minimum salary of 16,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

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