Service Coordinator

Customer Coordination (Sales & Service)

           •         Act as the first point of contact for customer enquiries and service   

                      complaints

           •         Understand customer requirements and route them internally for

                      action

Sales Enquiry Management

           •         Record and track all incoming enquiries

           •         Coordinate with internal/technical team for quotations

Service Complaint Handling

           •         Log and track all service issues reported by customers

           •         Coordinate with service engineers/vendors for resolution

Vendor Management & Order Execution

           •         Coordinate with vendors/suppliers for material and service   

                      requirements

           •         Track order status, delivery timelines, and execution progress

Eligibility

           •         Bachelor’s degree in Commerce, Business Administration, or related field

           •         3-5 years of experience in coordination, operations, or customer

                      handling (freshers with very strong skills can be considered)

           •         Strong coordination and multitasking ability

           •         Problem-solving mindset

           •         Attention to detail and accountability

           •         Ability to handle pressure and deadlines