Service Engineer

Service Engineer

Function

Emerging Mobility Business Unit

Pay Band

E3 & below

Role

As a Service Engineer, you'll report to ZTSM and will be a part of EMBU

A purpose driven role for you

Hands On expert from the company who can move around field in the Zone on the instruction of ZTSM to collect evidence dynamically, help dealership workshops on troubleshooting and be on the ground for critical investigations. Deeper analysis guidance will be given by ZTSM and service engineer has to do the work with own hands during deep dive exercises, media events, On Job Trainings. Written Technical English and local language fluency are key abilities; basis which evidence collection is authentic. Handling computer for flashing and drafting minimal technical points is a must. The candidate must have true blue blood technician experience of having worked on Automobile(s).

A Day in the life

Q: Quality | Provide good quality feedback to Back-End Special reports in Product Improvements through Field efforts

D: Delivery | Optimization of delivery, making it smoother

On-ground technical sessions for the zone to optimize the customer experience through Dealership Manpowerr

Academic Qualification & Experience

Graduation
Minimum 3+ Experience
In Automobile/EV After sale and Service (2-wheeler, 4-wheeler)

Technical Skills/Knowledge

Hands On experience of being a Technician is a must

Behavioural Skills

Good communication skills and Local Language awareness.
Simplistic and Minimalistic approach towards work/life balance

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision “Be the Future of Mobility”, Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.

Read more about us.

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Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.