Student Relationship Executive

We are looking for a dedicated and professional Student Relationship Executive who can effectively manage student communication, counselling support, follow-ups, and relationship management for our global professional courses. The candidate should have good communication skills, a positive attitude, and the ability to guide students throughout their learning journey.

Key Responsibilities

• Handle student inquiries through calls, WhatsApp, emails, and walk-ins.
• Guide students regarding course details, batches, fees, and admission process.
• Maintain regular follow-up with prospective and existing students.
• Build strong relationships with students and ensure high student satisfaction.
• Coordinate with academic and counselling teams for smooth student support.
• Maintain student records and update CRM/database regularly.
• Resolve basic student concerns and escalate issues when required.
• Assist in admission process and documentation.
• Ensure timely communication regarding classes, exams, and schedules.
• Support retention and engagement activities for students.

Required Skills

• Good communication and interpersonal skills.
• Basic knowledge of MS Excel and MS Office.
• Strong follow-up and coordination abilities.
• Positive and student-friendly attitude.

Eligibility Criteria & Timings

• Graduate in any discipline.
• 1–2 years of experience in student counselling, student support, customer relationship, or education industry preferred.
• 6 Days a week, Timing: 10:00 AM – 7:00 PM

How to Apply

Interested candidates can email their updated resume on hr@fintram.com, or Whatsapp- 7827456939.