Academic Counsellor

Job Description

Job SummaryWe are looking for dynamic and result-oriented Education Counsellors / Career Development Advisors to guide prospective students in selecting suitable online degree and certification programs. The role involves counselling, lead nurturing, admissions support, and achieving enrolment targets through consultative sales.

• Key ResponsibilitiesConnect with prospective students through calls, emails, and virtual/in-person meetings.
• Understand students’ educational background, career goals, and learning requirements.
• Provide accurate guidance on online degree programs, universities, course structure, and career opportunities.
• Assist students throughout the admission process, from enquiry to final enrolment.
• Achieve monthly and quarterly admission targets through effective counselling and follow-ups.
• Maintain and update lead details, follow-ups, and conversion status in CRM systems.
• Build strong relationships with students and provide an excellent counselling experience.
• Stay updated with industry trends, competitor offerings, and online education developments.
• Eligibility CriteriaBachelor’s degree in any discipline.
• 1 to 3 years of experience in Academic Counselling, Education Sales, or Online Degree Counselling.
• Experience in online higher education counselling will be preferred.
• Good knowledge of CRM tools such as LSQ, Salesforce, Zoho, etc.
• Strong communication, negotiation, and convincing skills.
• Ability to work in a target-driven and fast-paced environment.
• Mandatory SkillsEducation Counselling
• Sales & Lead Conversion
• Excellent Communication Skills
• CRM Management
• Follow-up & Relationship Management
• Target Achievement
• Preferred SkillsOnline Degree Counselling Experience
• Knowledge of Online Universities & Programs
• Objection Handling
• Negotiation Skills
• Customer-Centric Approach
• Time Management & Team Collaboration
• Core CompetenciesStrong interpersonal and counselling abilities
• Consultative selling approach
• Problem-solving mindset
• Ability to build trust with students
• Adaptability and multitasking skills
• Employee BenefitsOn-the-Job Training
• Shadow Buddy Support
• Internal Job Opportunities (IJP)
• Employee Education Benefits
• Attractive Incentive Structure
• Monthly Rewards & Recognition Programs

Salary₹25,000 to ₹45,000 per month (based on experience and performance).