Assistant Vice President - Program Lead (Digital Delivery & AI Programs)

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

Inviting applications for the role of Assistant Vice President, Program Lead 

We are seeking an experienced and dynamic Program Lead specializing in Digital Delivery. The successful candidate will play a pivotal role in overseeing end-to-end program management, governance ensuring the seamless co-ordination between client, cross product teams within our organization. 

Responsibilities 

End-to-end program management - Lead and oversee the entire lifecycle of Data & Analytics Program. 
• Serve as the primary point of contact for internal and external stakeholders throughout the implementation process. 
• Ensure effective communication and coordination between multiple stake holder – APM (Analytics Product Manager). 
• Data 
• Facilitate the adoption of the SAFe framework, guiding teams through the transition to agile methodologies. 
• Maintains close awareness of new and emerging technologies and their potential application for service offerings and products. 
• Work with architect and lead engineers for solutions to meet functional and non-functional requirements. 
• Strong knowledge of the Scrum framework (Rally) and Agile principles 
• Implement robust governance processes to ensure adherence to project timelines, budgets, and quality standards. Monitor and report on program progress to relevant stakeholders. 
• Proactively address any issues (Technical, Functional, Other) that may arise during the implementation phase. 
• Establish and maintain strong relationships with internal and external stakeholders. 
• Collaborate with finance, IT, and other departments to ensure program objectives align with business requirements. 
• Stay abreast of industry trends and advancements, serving as the single point of contact to facilitate cross-functional and technological support. 
• Driving Leadership Reviews, weekly review calls and report outs 
• Critical issue handling, incident management 
• Brings industry experience and incorporates best practices in our ways of working 
• Work as a business partner to evaluate, simplify, and improve business processes. This includes providing clear plans, program deck status and leadership communication 
• Managing project risks, scope changes and other non-standard events throughout the life of the project 
• Experience in tracking project outcomes realization through established metrics 
• Ensure lessons learned are collected and documented 
• Must have flexibility to work globally and schedule meetings with stakeholders in all poles (North America, Europe, Asia). 

Qualifications we seek in you! 

Minimum Qualifications 

Technical degree and MBA preferred 

 
Preferred Qualifications/ Skills 

• Experienced as Technical Program Manager on agile strategic Programs 
• Ability to create a plan and execute multiple projects simultaneously 
• Facilitation skills – oral and written communication 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.