Associate Analyst - System Configuration and Testing

Associate Analyst

Role Title: Associate Analyst

Role Summary

The Associate Analyst (AA) is an entry-level role responsible for configuring and testing Alight’s proprietary Total Benefit Administration™ (TBA) system to meet client requirements. The role focuses on system configuration, SQL/code-based data extraction, testing, documentation, and production support within global delivery teams.

Key Responsibilities

• Configure and test Alight’s Total Benefit Administration™ (TBA) system using proprietary tools.
• Develop, configure, and test codes, SQL, and SAS scripts to extract data from system tables and parameters as per analysis specifications.
• Execute unit testing and self-code testing activities under guidance from SBTS / Analyst Programmer.
• Identify test cases, prepare unit test plans, and document configurations within analysis specifications.
• Troubleshoot, analyze, and fix intermediate system defects identified during testing or production support.
• Support and monitor automated production jobs, address failures, and ensure smooth execution.
• Maintain strong documentation, task tracking, and proactive status updates to stakeholders.
• Participate in SDT huddles, shared services support, quality management, and continuous improvement initiatives.
• Collaborate effectively with global teams via email, MS Teams, and other communication channels.
• Adhere to organizational policies, data privacy standards, and code of conduct.

Work Allocation

• Documentation, production support & ongoing task management – 80%
• SDT huddles and client communication – 5%
• Shared services support – 5%
• Quality management – 5%
• Continuous improvement and organizational initiatives – 5%

Required Skills & Competencies

• Strong logical reasoning, analytical thinking, and attention to detail.
• Understanding of Software Development Life Cycle (SDLC) and system testing methodologies.
• Knowledge of software quality assurance best practices.
• Exposure to automation testing principles (desirable).
• Working knowledge of relational database concepts including tables, keys, SQL and DB2 queries.
• Ability to write intermediate-level SQL queries and SAS code.
• Capability to analyze, debug, and resolve intermediate system defects.
• Strong written, verbal, and listening communication skills.
• Self-driven, adaptable, and collaborative team player with a strong sense of ownership.

Behavioral & Professional Expectations

• Demonstrates flexibility and adaptability to changing priorities and deadlines.
• Open to feedback and committed to continuous learning and development.
• Exhibits proactive problem-solving and initiative.
• Maintains transparency, integrity, and respect in all professional interactions.
• Understands organizational goals and aligns work accordingly.

Supervision & Independence

• Works under consultation with Analyst Programmer / LPA / LPAA / CTM.
• Once priorities are defined, operate independently following established standards while escalating issues appropriately.

Education & Experience

• Bachelor’s degree in computer science, Mathematics, or equivalent analytical experience.
• Preferred qualifications include B.Tech (any specialization), BCA, or MCA.
• Entry-level AAs normally come from the external source, primarily through campus recruiting.
• Experienced AAs candidates may bring prior system implementation and testing experience from technology organizations.

Additional Information

• May require flexible working hours to support global/offshore teams.
• Mobility across India locations may be required based on team alignment and meetings.
• Participation in training programs, business routines, and office/offsite activities is expected.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Alight requires all virtual interviews to be conducted on video.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.   In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their  recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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Experience Level

Mid Level