Volans Infomatics Private Limited

Back Office Executive

Volans Infomatics Private Limited
Sector 63, Noida
₹13,000 - ₹18,000 monthly

Fixed

₹13,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 06 May 2026 - 20 May 2026 | Time: 10.00 am - 05.00 pm...

13 applicants

13 applicants

Benefits include: Overtime Pay, Food/Meals

Benefits include: Overtime Pay, Food/Meals

Job Description

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams

Requirements and skills

Experience as a Customer Support

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities

Patience when handling tough cases

Job role

Work location
Work locationPromenage Business Tower C-104 #rd Floor, C Block, Sector 65, Noida, Uttar Pradesh 201301, India Sector 63, Noida
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderMale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date06 May 2026 - 20 May 2026
Time
Time10.00 am - 05.00 pm
Other instructions
Other instructionsPlease collect your CV while coming for the interview.

About company

Name
NameVolans Infomatics Private Limited
Address
AddressPromenage Business Tower C-104 #rd Floor, C Block, Sector 65, Noida, Uttar Pradesh 201301, India Sector 63, Noida
Job posted by Volans Infomatics Private Limited

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You can expect a minimum salary of 13,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 21 May 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!

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