Business Development Associate

Job description:

Role Overview

We are looking for a highly driven Business Development Associate (BDA) who will be

responsible for onboarding new tiffin partners (hunting) and growing relationships with

existing partners (farming). This is a field-intensive role requiring strong interpersonal skills and execution ability.

Key Responsibilities

1. Hunting (New Partner Acquisition)

• Identify and approach potential tiffin service providers in assigned areas
• Pitch Tiffexx’s value proposition and onboard partners onto the platform
• Conduct market mapping and competitor analysis
• Achieve weekly/monthly onboarding targets

2. Farming (Partner Growth & Retention)

• Build strong relationships with onboarded partners
• Ensure partners are active, compliant, and meeting quality standards
• Drive partner performance: orders, ratings, and customer satisfaction
• Upsell promotions, offers, and platform features

3. Operations & Coordination

• Assist partners with onboarding documentation and training
• Coordinate with internal teams (operations, support, marketing)
• Resolve partner queries and escalations efficiently

Eligibility Criteria

• Graduate in any discipline
• 0–3 years of experience in sales/business development (FMCG, food-tech, or startup experience preferred)
• Strong communication, negotiation, and persuasion skills
• Self-motivated with a target-driven mindset

Mandatory Requirements

• Must own a two-wheeler (bike) for field visits
• Must have a personal laptop for reporting and coordination

Key Skills

• Field sales & lead generation
• Relationship management
• Negotiation & closing
• Problem-solving and execution

Work Location: In person