Client Relationship Manager

Key Responsibilities:

Manage and maintain strong relationships with new and existing clients

Understand client requirements and propose suitable media/branding solutions

Handle client communication through calls, emails, and follow-ups

Convince clients and close deals to achieve assigned revenue targets

Coordinate with internal teams for smooth execution of client requirements

Maintain accurate client data and reports in CRM systems

Resolve client concerns and ensure timely support

Generate repeat business, renewals, and upselling opportunities

Prepare daily, weekly, and monthly performance & revenue reports

Ensure high levels of customer satisfaction and retention