How much salary can I expect as a Customer Support Agent in Paytm Services Private Limited in Noida?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Customer Support Agent in Paytm Services Private Limited in Noida?

The candidate should have completed the required education and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

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Customer Support Agent

Paytm Services Private Limited

Customer Support Agent

Paytm Services Private Limited

Noida

Not disclosed

Work from Office

Full Time

Any experience

Job Description

CST - Associate

Title: Role – Designation: Customer Support Agent – Voice & Email (Insurance Process)
About Us: Paytm is India's leading financial services company that offers full-stack payments & financialsolutions to consumers, offline merchants and online platforms. The company is on a mission to bring half abillion Indians into the mainstream economy through payments, commerce, banking, investments, and financialservices. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
About the role: Candidate has to handle concerns and complaints raised by the customer day to day basis andmake sure the daily task is being closed within the defined TAT with good customer experience.
Expectations/ RequirementsWe are looking for a Customer Support Agent to handle inbound & outbound calls and email queries from customers. The role involves providing accurate resolutions, maintaining customer satisfaction, and updating all interactions in DevRev CRM.
Key Responsibilities:Handle customer queries via calls and emails within defined SLAs.Ensure timely, accurate, and compliant resolutions.Maintain quality, CSAT, and productivity as per process KPIs.Update customer interactions in DevRev CRM.Follow process guidelines and adhere to Zero Tolerance (ZT) policies.Requirements:Graduate in any discipline (mandatory).0–3 years of experience in a voice & email support process.Insurance domain experience preferred.Excellent communication and problem-solving skills.Work from Office with roster-based week off.
Compensation: If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in aunique position to democratize credit for deserving consumers & merchants – and we are committed to it.India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!