Customer Care Executive
Talentchase Global Consultancy Private LimitedFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Job highlights
2 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), 5 working days
Job Description
ROLES AND RESPONSIBILITIES
Handle high volumes of inbound customer calls efficiently and courteously.
Understand and resolve customer queries related to products, orders, billing, and accounts.
Escalate unresolved issues to relevant departments with proper documentation.
Accurately log call details, outcomes, and follow-up actions in CRM systems.
Meet daily and monthly KPIs — AHT, CSAT, FCR, and attendance.
Follow call scripts, SOPs, and compliance guidelines on every interaction.
SKILLS AND REQUIREMENTS:
Excellent verbal communication skills in English.
Clear, neutral accent with strong listening and comprehension ability.
Patient, empathetic, and solution-oriented approach to customer issues.
Ability to handle customers with composure.
Job role
Job requirements
About company
Similar jobs you can apply for
Field Sales
Sales Executive
Giosis Construction India Private Limited
Loan Executive
GrandeurCollection Executive / Officer
K R Debt SolutionsRelationship Manager
Hdfc Bank Limited
Health Insurance Advisor
Insights Secure
Telecalling Executive
Clair SkinYou can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 31 May 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!