Customer Care Executive
Sanskar Marine Academy Private LimitedFixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
6 applicants
Job Description
JOB DESCRIPTION
A Customer Care Executive is responsible for managing customer interactions, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
- Handle customer inquiries and complaints via phone, email, and chat, providing professional and empathetic service.
- Efficiently resolve customer issues and complaints, ensuring a positive experience and maintaining customer loyalty.
- Product Knowledge: Maintain thorough knowledge of the company's products and services to provide accurate information and support.
- Record Management: Update and manage customer records in the CRM system, ensuring all interactions are documented accurately.
- Feedback Analysis: Track and analyze customer feedback to propose improvements in service delivery.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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