Operation Executive

Operations Executive

Experience: 1–3 Years

Location: Noida

Company: DigiLawyer

About Us https://digilawyer.ai/

DigiLawyer is an AI-enabled legal services platform helping individuals and businesses with legal consultations, challan disputes, documentation, trademark registration, compliance, and e-governance services.

Role Overview

We are looking for a detail-oriented Operations Executive to manage vendor operations, client coordination, and day-to-day business operations in a fast-paced legal-tech environment.

The role also involves supporting on-ground legal operations such as court visits, notarization, and coordination with lawyers and legal partners across different cities and jurisdictions.

Key Responsibilities

Operations Management

• Manage vendor onboarding and lifecycle coordination
• Coordinate with clients, vendors, and internal teams for smooth operations
• Ensure timely follow-ups on documentation, case progress, and service delivery
• Track and manage operational activities across multiple cities and jurisdictions
• Support daily operations to ensure seamless client experience

Legal Operations

• Visit courts for case filings, hearings, and follow-ups
• Handle challan disputes, trademark filings, notarization, stamping, and document verification
• Coordinate with lawyers, notaries, and legal agents for service execution
• Ensure compliance with local legal and procedural requirements

Vendor & Client Management

• Onboard and manage lawyers, vendors, and legal partners
• Assign cases based on expertise, availability, and jurisdiction
• Handle escalations and ensure smooth client resolution
• Maintain ongoing engagement through reminders, renewals, and follow-ups
• Managing sales orders, invoicing, reconciliation, budgeting, and commercial/vendor negotiations

Cross-Functional Collaboration

• Work with legal, product, tech, sales, and support teams
• Identify operational gaps and suggest process improvements
• Represent the company in client meetings and partner discussions

Required Qualifications & Skills

• Bachelor’s degree in Business Administration, Commerce, LLB, or related field
• 1–3 years of experience in operations, legal operations, vendor management, logistics, or service coordination
• Strong communication, coordination, and stakeholder management skills
• Ability to manage multiple tasks in a fast-paced environment
• Comfortable with field visits and on-ground operations
• Proficiency in WhatsApp, Email, and basic CRM tools

Preferred Skills

• Experience in legal-tech, logistics, or service-based companies
• Experience handling clients, vendors, and legal ecosystems
• Strong analytical, negotiation, and problem-solving skills
• Bike preferred
• Male candidate preferred